Observations From Hadleyville: T-MOBILE SUCKS

Saturday, March 8, 2008

T-MOBILE SUCKS

The battery died on my cell phone today while I was out and about. Fortunately there was a convenient T-Mobile store just down the street.
"Sorry sir, we don't carry batteries in the store."

Did he add, "but let me order one for you."? He did not.

Did he say, "Let me see what I can do for you."? Nope. Just, we don't carry batteries in the store.

I would expect Ford to carry or at least ORDER parts to support my car. I would expect Singer to carry parts for my wife's sewing machine. But T-Mobile DOES NOT SUPPORT IT'S PHONES.

I paid a hundred bucks for that phone. It's not even a year old. I am not happy.

3 comments:

Austin said...: Wow. I've always had good experiences with T-Mobile. I've been a customer since 2002, and never had a problem. They seem to bend over backwards for me. I know people's phones break all the time, and he could easily have given you a battery from one of those ones that someone turned in.; March 14, 2008 at 11:02 AM
Austin said...: Plus, now you have had a bad experience and blogged about it. Rarely do people praise companies for good things, but they almost always tell you when they have a bad experience with one. And you would've been happy if he had atleast went a little out of his way. But since you're not buying anything, he's not getting a commission. Oh yeah. Did you go to a T-Mobile Corporate store or one of those "Authorized dealers"? I always go to the corporate ones because the Dealers always screw people over and seem to only be in it for $$$$...at least in my opinion.; March 14, 2008 at 11:07 AM
Don the Baptist said...: Corporate; March 14, 2008 at 2:13 PM

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The secret of becoming a writer is that you have to write. You have to write a lot. You also have to finish what you write, even though no one wants it yet. If you don't learn to finish your work, no one will ever want to see it. The biggest mistake new writers make is carrying around copies of unfinished work to inflict on their friends.

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WHAT'S THIS HADLEYVILLE THING?

Those of you familiar with Mark Twain’s works might recognize my blog title. As Samuel Clemons grew older, he became increasingly disillusioned with humanity. Towards the end he began referring to the Damned Human Race; employing the secular and religious epithet at one stroke.

I find I’ve not reached that level of despair myself. I still believe in redemption and I still see signs of nobility even among we fallen, damned creatures. So, I could not bring myself to call this blog “On the Damned Human Race.” I do however, resonate with another of Clemmons stories; “The Man That Corrupted Hadleyburg.” And viola, there you have it. “Observations From Hadleyville.”